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Since I'm not located in the United States or Canada, what international location should I contact?

Crayola products are sold through a network of distributors and retail store locations. If you are not from the United States or Canada, please contact the office located nearest to you.


info@goliathgames.nl +31 (0)38 444 3093

Crayola Product Distribution Contacts
Country/RegionCompanyContactWebsite
Africa, India, Middle East, Russia, South Africa, Turkey & European countries (not listed separately)CrayolaHolly Ann Lee - HLee@crayola.com 
Asia (if country is not listed separately)CrayolaYvonne Lam - ylchan@crayola.com
Money Yap - myap@crayola.com
 
AustraliaCrayola AustraliaCrayola.com.au/about-us/contact
1-800-657 353
Crayola.com.au
AustriaVivid/GoliathSupport.goliathgames.com/deutsch-goliath/
+49 6103459180
 
BangladeshCrayolaJoanna Chang - Jchan2@crayola.com 
BelgiumVivid/Goliathinfo@goliathgames.nl
+31 (0)38 444 3093
 
CambodiaCrayolaJoanna Chang - Jchan2@crayola.com 
Canary IslandsCrayola Italyinfo@binneysmith.itCrayola.it
ChinaCrayola China

Money Yap - myap@crayola.com

Crayola.cn
FranceVivid/Goliath

Support.goliathgames.com/fr-francais/

+33 (0) 1 41 06 54 54

Crayola.fr
GermanyVivid/Goliath

Support.goliathgames.com/deutsch-goliath/

+49 6103459180

 
GibraltarCrayola Italyinfo@binneysmith.itCrayola.it
HollandVivid/Goliath

info@goliathgames.nl

+31 (0)38 444 3093

 
Hong KongCrayola

Kiwi Lee - klee@crayola.com

 
IndonesiaCrayolaJoanna Chang - Jchan2@crayola.com 
IrelandVivid/Goliath

Support.goliathgames.com/uk-english/

0800 389 6238

Crayola.co.uk
ItalyCrayola Italyinfo@binneysmith.itCrayola.it
JapanCrayolaKiwi Lee - klee@crayola.comCrayola.jp
KoreaCrayolaKiwi Lee - klee@crayola.com 
LaosCrayolaJoanna Chang - Jchan2@crayola.com 

Latin America: Bermuda, Caribbean, The Bahamas, Turks and Caicos Island, Central America & South America

Crayolasupport@crayola.com 
LuxembourgVivid/Goliath

info@goliathgames.nl

+31 (0)38 444 3093

 
MalaysiaCrayolaJoanna Chang - Jchan2@crayola.com 
MaldivesCrayolaJoanna Chang - Jchan2@crayola.com 
MexicoCrayola Mexico

Sugerenciasmexico@crayola.com

01 800 71 78 222

Crayola.com.mx
MonacoVivid/Goliath

Support.goliathgames.com/fr-francais/

+33 (0) 1 41 06 54 54

Crayola.fr
MongoliaCrayola

Joanna Chang - Jchan2@crayola.com

 
MyanmarCrayola

Joanna Chang - Jchan2@crayola.com

 
NepalCrayola

Joanna Chang - Jchan2@crayola.com

 
Netherlands (the)Vivid/Goliath

info@goliathgames.nl

+31 (0)38 444 3093

 

 

Nordic Region: Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway & Sweden

Vivid/Goliath

Support.goliathgames.com/nordics-english/

 
New ZealandCrayola Australia

Crayola.com.au/about-us/contact

1800 657 353

Crayola.com.au
PakistanCrayola

Joanna Chang - Jchan2@crayola.com

 
PhilippinesCrayola

Joanna Chang - Jchan2@crayola.com

 
PolandVivid/Goliath

Support.goliathgames.com/pl-polski/

 
PortugalCrayola Italy

info@binneysmith.it

 
SingaporeCrayola

Joanna Chang - Jchan2@crayola.com

 
SpainCrayola Italy

info@binneysmith.it

 
Sri LankaCrayola

Joanna Chang - Jchan2@crayola.com

 
SwitzerlandVivid/Goliathsalesexport@goliathgames.com  
TaiwanCrayolaKiwi Lee - klee@crayola.com  
ThailandCrayolaJoanna Chang - Jchan2@crayola.com  
United KingdomVivid/Goliath UK

Support.goliathgames.com/uk-english/

0800 389 6238

Crayola.co.uk

VietnamCrayolaJoanna Chang - Jchan2@crayola.com  

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

Related Questions

Explore answers to common questions, helpful stain removal tips, and creative ideas for making the most of our art supplies and free resources!

  • While we don't currently offer our colored pencils in single colors, you might be interested in our Colored Pencil Classpacks! 

    If you are a consumer located in the USA, check Crayola.com to use our product locator tool.

    For schools or businesses, check with any of the suppliers below:


    Art Supply Wholesale (800) 462-2420

    Blick Art Materials (800) 447-8192

    Nasco Arts & Crafts (800) 558-9595


    Our Canadian friends can check Crayola.ca for availability.


    Not located in the USA or Canada? Visit our FAQ to contact the appropriate international office.

  •  

    Looking for refill markers for your Crayola Ultimate Light Board, Multi-Color Light Board, Glow Board, or Glow Dome? 

    • USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Check Crayola.com for details
    • Canada: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Writers will keep the creative fun going. Check for the 10-count package at retailers that carry Crayola products or at Crayola.ca.
    • Outside of the USA or Canada:  Check our  FAQ to contact our international office.
  • Crayola Adventures offers open-ended storytelling and creative gameplay suitable for ages 4+. In the app, you can:

    • Become the author, illustrator, and hero of your own stories.
    • Customize characters and explore unique worlds.
    • Control narratives and use digital creative tools.
    • Engage in learning through interactive play.
    • Enjoy a platform designed for family fun and educational experiences.

    Where can I download the Crayola Adventures App?

    Crayola Adventures is exclusively available on Apple devices, along with a subscription to Apple Arcade. The app is not available on Android devices. Visit Apple's website for more information on Apple Arcade.


    Who do I contact for assistance with the Crayola Adventures App?


    For support or assistance with Crayola Adventures, please contact the app developer, Red Games. They are best equipped to help you resolve any issues and answer questions. Contact them by email at Support@CrayolaAdventures.Zendesk.com.

  • We offer Crayola product catalogs online!


    If you are located outside of the US or Canada, please visit the Crayola international contact page to reach out to the appropriate office.

  • Have questions about your Color Wonder Magic Light Brush? We have the answers!

    For Best Results:

    Always protect your work surface!

    • The handle will light up and cycle through all the colors. When that is done, press the bristles in the middle of the paint pad for a few seconds.The handle will temporarily light up the color of the paint. Brush the bristles against the paint pad several times. An invisible layer of paint will stick to the bristles. Brush onto Color Wonder Paper and watch the colors magically appear! 
    • Between each color change, wipe the bristles with a dry paper towel.
    • To store the unit, snap the cover on to protect the color pads. Since the paint pads will not dry out, the cover does not need to be airtight and replacing the paint pads is not necessary. The paint pads are securely sealed in the unit during the manufacturing process and not removable, so we do not recommend attempting to remove them. 


    Battery Instructions:

    • Use Phillips screwdriver to loosen 2 battery cover screws on battery compartment.
    • Insert three (3) AA alkaline batteries. Ensure All 3 battery nibs (+ ends) face to the LEFT - see image below.
    • Replace battery cover & tighten the screws.
    Open battery case with battery positions.

    Battery Savers:

    • To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes if unused.
    • To reactivate, push power switch to "off" and then back "on". Turn the power switch off and then on.
     

    Need more helpful hints? Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. - Not located in the United States or Canada? Visit our FAQ for information on contacting the Crayola representative in your area

     

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